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    Chamber After Hours

    We had the good fortune to cater the goodies for the Crowsnest Pass Chamber After Hours last night. It was at the new store of Crowsnest Pass rentals and hosted by Kathy and Arran of the for mentioned as well as Lowry Tombs of Royal Lapage. With about 50 people in attendance it was a [...]

    Our interview with Elisha Rasmussen of Global Lethbridge

    Late last month Elisha Rasmussen came out to the Crowsnest Pass  and interviewed a number of local tourism folks.  On July 9  our interview was aired as part of her segment on Global News. You can see ours at http://www.globallethbridge.com/video/elisha+jul+9/video.html?v=2254751214&p=1&s=dd#elisha  It was a pleasure to have her here with us . Thanks Elisha

    Is This the Service Industry? By: Brian Duffy

    This made it’s way to me via my daughter Erika and her F&B director Jim Brown at The Lethbridge Lodge.  Good stuff and a great reminder to all of us in the industry – Our Guests are the reason we do this. 

     

    Is This the Service Industry?

    March 28, 2012 By: Brian Duffy

    Editor’s Note: The following is [...]

    Strange Search Terms and Stuff

    I was looking at the stats analysis on the blog and came across the page that gives you the search terms that people use to find a site. In the case of this site its no surprise that “Country Encounters” was the number one search term. Now there was some terms that are not so unusual. Things like “Alberta [...]

    What a Summer

    Well after all the racing around getting things ready, reorganizing, renovating etc. etc.etc, summer showed up ( at least the months that are supposed to be summer)  We hosted 4 Exploritas programs and a large number of our friends from the Niagara fly fishing club. We had weddings and reunions and guests from all over the world.( hi ladies from Australia) [...]

    Trade Type Shows

    In the past year I have participated in two trade show type gatherings: The Crowsnest Pass Trade Show  in April

     and the tourism trade show in the Pass in May  ( now I probably have the names wrong on these but you get the idea)

     Now I have an opportunity to go to the tourism trade show in Fort MacLoud  on Thursday. The great thing [...]

    The New Meeting Space

    A couple of weeks ago we finished the upgrades to what used to be my office. Today I find it full of Scrap bookers; here for a retreat for the week end.  The room works great. After adding a new window and entrance door, painting and reorganizing things turned out well.

       We have a number of week end [...]

    New ways to post

    You can tell that Sunday and holidays are the days I spend cruisin’ around looking at stuff on the net. I came across this article at Hospitality Trends http://www.htrends.com/trends-detail-sid-42081.html and immediately thought of the nice comment Sue @ Turtleback cottage left me and a chat I had with Dianne from the Bellevue underground mine( ya [...]

    The Deposit Dilemma

    This topic sprouted because of a bill I am having trouble collecting on. This doesn’t happen very often in fact while catering it has happened only once before. But it has caused me to look at my deposit policies.

    For accommodation bookings I have always required a credit card number. It’s just good sense. In [...]